Rozzie Bound Co-op (Roslindale, MA) seeks Bookstore Sales Associate

Bookstore Sales Associate  

Rozzie Bound Co-op, 739 South Street, Roslindale, MA 02131 

Part-time Position - 8-15 hours per week, including some weekends, evenings, and holidays. Compensation commensurate with experience and market rates. Other benefits include free advanced reader copies of books, discounts on store merchandise, an opportunity to become a worker-owner, and lots of fun. 

Rozzie Bound Co-op bookstore seeks an enthusiastic, organized, responsible, creative, and dynamic individual with a passion for books. This is a chance to be part of a cooperative bookstore in the heart of Roslindale Square, home to Boston’s largest farmers' market.  

Job Summary: Support the day-to-day operation of the bookstore. The store associate is responsible for ensuring the store's smooth operation and delivering excellent customer service to everyone we serve. Responsibilities include providing customer service, supporting inventory management, maintaining store appearance, and assisting with events. 

Position Requirements: A great attitude and ability to work well with others. Passion for books and customer service. Ability to make administrative/procedural decisions and exercise excellent judgment. Ability to manage and prioritize multiple tasks and responsibilities, and be proactive. Must work some evenings and weekends, and willing to fill in for other employees. Excellent communication skills, both verbal and written. Must be able to lift 25 pounds. Comfortable using computers and devices. Familiarity with spreadsheets, Google Docs, and website templates a must. Previous retail or bookselling experience preferred. Knowledge of the Anthology Point-of-Sale (POS) system or other bookstore POS systems is a strong plus.

Duties and Responsibilities: 

• Provide excellent customer service to face-to-face and online customers, including cashier duties, retail duties, and phone assistance.
• Operate the store's point-of-sale (POS) computer system. This will include cash register sales, opening and closing procedures, and maintenance of customer and inventory records.
• Restock and manage inventory, including books and sidelines; oversee special orders; receive, ship, and return overstocked or defective merchandise; support annual inventory using the store's POS.
• Assist with in-store and off-site events. 

Email your cover letter and resume to rozziebound@gmail.com with "Bookstore Sales Associate" in the subject line.