RJ Julia Booksellers (Madison, CT) Seeks Store Manager
Date postedFebruary 7, 2026
STORE MANAGER
LOCATION: Madison, CT
LOCATION: Madison, CT
RJ Julia’s Store Manager is the key individual leading the bookselling staff to deliver superior customer service, which has shaped the bookstore’s reputation over its 36 years. This is a great opportunity to lead and participate in one of the top bookstores in the country.
The Store Manager, as a member of the management team, must be knowledgeable of and a resource to all departments. They must model exceptional customer service, drive sales, and be a skillful problem solver and effective team leader. This position works closely with the community and its leaders and the RJ Julia Booksellers operations management team.
Responsibilities:
- Interview, hire, and train the right staff as needed. Provide ongoing training/education opportunities/motivation.
- Schedule, direct, and supervise staff in the performance of all bookstore day-to-day operations including online order department.
- Complete or supervise all store opening and closing procedures daily.
- Coordinate operational aspects which include working with the merchandise manager to adjust the store's physical layout and ensure the merchandise is appropriately available.
- Direct, assist, and maintain developing new policies and procedures.
- Prepare administrative and operational reports as required. Compile data for end-of-month reporting.
- Participate in bi-weekly operations meetings and other meetings as needed.
- Occasional sales shifts and floor coverage.
- Order supplies.
- Maintain store appearance and cleanliness. Building maintenance updates in conjunction with President and COO.
- Resolve customer service issues.
- Special sales.
- Other related duties as required.
Required Qualifications:
- At least three years of bookstore or retail management experience including personnel supervision.
- Significant experience using a Point of Sales-system required.
- Proven experience in developing and motivating a team of booksellers/sales associates.
- Deep appreciation of skills and style necessary to enhance customer experience.
- Must be able to work independently.
To apply, please send a brief cover letter which describes your relevant experience and copy of your resume to Lori Fazio, President and COO, at lfazio@rjjulia.com.